Is Eila and Something Shiny available in languages other than English?
This Kickstarter is only for the English version. Perfecting this version is our first priority. So, we hope to focus on it during this campaign.
Last updated: June 12, 2020 11:10
Could all sleeved cards and components fit in the box and the chapter boxes?
Yes! All sleeved cards and components could fit in both of the game box and the chapter boxes. But for optional buys (add-ons), the playmat, plushie, tiny plushies and art pack could not fit in.
Last updated: June 12, 2020 11:10
I want more copies! How to add it and will the shipping cost for extra copies lower?
Firstly, pledge for one copy of the game, and you could add extra copies via pledge manger after the end of this campaign. Shipping cost for extra copies will most probably be lower than the first copy, but we can’t provide estimation for that at the moment.
Last updated: June 12, 2020 11:10
May I get the plushie only?
The Eila plushie is one of the optional buys in this campaign. You could pledge for one copy of the game first. After the end of this campaign, you could add it via pledge manger. OR You could pledge Legendary Adventurer which includes all optional buys. Also, it has 15% discount for everything!
Last updated: June 12, 2020 11:10
Is this project customs friendly? Will the add-ons be covered by customs friendly shipping?
Yes, the shipping of the game and add-ons will be customs friendly for USA, Europe, Canada, Australia, and China.
Last updated: June 12, 2020 11:10
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.